Support

Help for billing, GST, team operations, and account issues

BillRaja is built for day-to-day business work. When you need help with setup, billing, attendance, exports, or access, this page gives customers and search engines a clear support destination.

How we can help

  • Account access, sign-in, and subscription questions
  • GST billing, invoices, and PDF sharing workflows
  • Product catalog, inventory, and purchase order setup
  • Team management, attendance, and geo-check-in configuration
  • Exports, reporting, and account deletion requests
Email supportSecurity overview

Response targets

General support

Within 1 business day

Billing or access issues

Prioritized during support hours

Security concerns

Reviewed urgently based on severity

Deletion requests

Processed after identity verification

Before requesting deletion

If you plan to close your account, export the business records you want to keep first. Billing history, product data, and customer records may be important for compliance and internal bookkeeping.

View account deletion information

What to include in your email

  • Your registered email address or phone number
  • A short description of the issue and the page or feature involved
  • Screenshots or error messages if available
  • The business name or workspace involved when contacting support about team data