What we help with
Support covers both product questions and account issues.
Support
Help for day-to-day work, without friction.
Get help with billing, team activity, exports, account access, security questions, and subscription issues without losing the rhythm of the workday.
- Account access, sign-in and subscription questions
- GST billing, invoices and PDF sharing workflows
- Products, inventory and purchase order setup
- Team management, attendance and geo-check-in settings
- Exports, reporting and account deletion requests
Response targets
General supportWithin 1 business day
Billing or access issuesPrioritized during support hours
Security concernsReviewed urgently based on severity
Deletion requestsHandled after identity verification
What to include
- Your registered phone number or email
- The short issue summary and the page involved
- Screenshots or error text if you have them
- The business or workspace involved for team issues
Before deleting an account
Export any business records you may need first. Billing history, customer records and product data may still matter for your own bookkeeping or compliance.
View account deletion detailsSecurity-related issues
If your concern is about access, privacy or possible misuse, include that clearly in the subject line so it can be reviewed with higher priority.
Read the security page